Privacy Policy

Privacy Policy 

Last Updated: 7 Nov 2024

Thank you for choosing KnackTech. Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our educational technology platform, including our website, mobile applications, and any associated services (collectively, the “Services”).

1. Information We Collect

1.1 Personal Information We may collect the following types of personal information when you register, access, and use our Services:

• Contact Information: Name, email address, phone number, and address.
• Account Information: Username, password, profile picture, and other personal details provided by you.
• Payment Information: Credit card details, billing address, and transaction history.
• Communication: Messages, questions, or comments you provide through customer support or other interactions with us.

1.2 Automatically Collected Information When you use our Services, we may automatically collect:

• Usage Data: Information about your interactions with our platform, including the courses you access, the features you use, and other data related to how you engage with our content.
• Device and Connection Information: IP address, browser type, device type, operating system, and connection speed.
• Cookies and Tracking Technologies: We may use cookies, beacons, and similar technologies to collect information about your activity on our site.

1.3 Third-Party Information We may receive information from third-party services if you link your account to social media platforms or access our Services through other online services. Please review their privacy policies for more information.

2. How We Use Your Information

We may use your information for the following purposes:

• To Provide and Improve the Services: Customize your experience, track progress, recommend courses, and ensure the technical functionality of the platform.
• To Communicate with You: Send you important updates, notifications, promotional offers, and other information related to our Services.
• To Process Transactions: Verify payment information, process transactions, and manage subscriptions or other paid services.
• For Analytics and Research: Monitor and analyze trends, usage, and activity to improve our Services.
• For Legal and Security Purposes: Detect, investigate, and prevent fraudulent or unauthorized activities, and enforce our terms of service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us with services such as payment processing, customer support, data analysis, and marketing.
• Educational Institutions: If you are using our Services through an affiliated institution (such as a school or university), we may share information necessary to support your educational progress and institution’s requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Compliance and Protection: If required by law or in response to a legal request, we may disclose information to protect our rights, users, and the public.